Ordering & Policy Information

Ordering Information

At Zaatar Health, we aim to make ordering fast, simple, and accessible. You can place orders through our website, by phone, or by email — whichever is most convenient for you.

📞 Phone: (262) 800-2888
📠 Fax: (262) 200-0092
✉️ Email: Sales@zaatarhealth.com
🌐 Website: Order online 24/7 with our organized, searchable product catalog

There are no strict minimum order requirements, and we work hard to keep the ordering process efficient and smooth. Zaatar Health reserves the right to update product details or pricing when necessary.

Payment Options

We provide flexible payment solutions to support healthcare providers, clinics, and organizations of all sizes. For more details about available payment methods, please contact us directly.

Our team is always here to guide you through the process.

Shipping Information

We prioritize fast and reliable delivery for all medical supplies.

  • ✔️ Orders placed before our daily processing cutoff are shipped same day
  • ✔️ Emergency or urgent deliveries can be arranged — just call us
  • ✔️ We offer shipping to clinics, hospitals, care facilities, and direct-to-patient locations
  • ✔️ Tracking information is provided once an order is dispatched

If you need special shipping instructions or coordination, our team is ready to help.

Return Policy

We strive for complete customer satisfaction. If a return is needed, the following general guidelines apply.

Return Requirements

Before sending anything back, please contact our support team for a Return Authorization. When requesting a return, please provide: reason for the return, product name and quantity, and order or invoice reference.

Return Conditions:

  • Items must be unopened, unused, and in resellable condition
  • Items should have sufficient remaining shelf life
  • Special order or non-stock items may not be eligible for return
  • Returns may be subject to a standard restocking fee
  • Damaged or incorrect items must be reported shortly after delivery
Return Shipping

Once approved, returns should be sent prepaid to our facility:

Zaatar Health
3846 W Wisconsin Ave, Ste 103, Milwaukee, WI 53208

Include your authorization code so that proper credit can be applied.

Terms & Conditions

By placing an order with Zaatar Health, customers agree to the following general terms:

  • Product availability and pricing may change without prior notice
  • All product descriptions and specifications are provided to the best of our knowledge
  • Shipping timelines depend on carrier performance and inventory levels
  • Orders are processed once payment or account verification is complete
  • Unauthorized returns or damaged products may not be eligible for credit
  • Certain items, such as custom or special-order products, may be non-returnable

These guidelines are designed to ensure smooth operations and reliable service for all customers.